Community Outreach and Patient Engagement Program (COPE)

The Rappahannock EMS Council has been working diligently to develop abroad network of community partners that would include healthcare providers, social service programs, local businesses, private physicians, area hospitals and government agencies with the goal to:

  • Reduce the over-utilization of E-911 by Multi-visit Patients (MVPs).
  • Reduce the risk for falls and avoidable hospital readmission.
  • Improve access to Primary Care, Mental Health, Behavioral Health, and Recovery/Treatment Services.
  • Reduce risk of recurring 9-1-1 incidents by proactively engaging individuals who choose to refuse transportation.

REMS' greatest organizational strength is their ability to address the health and health-related social needs of the entire community without bias or the institutional self-interests that adversely impact the continuum of care. This independence allows REMS to serve as a more effective convener, collaborator, and champion for community-focused care coordination.

Visit the COPE WELLNESS website here.